Legal
Terms of service
Last updated 26 August 2026
This text describes how lotflows actually works today, and it is published so you can read it before you sign up. It has not been through legal review yet, so read it as a description of our practice rather than as a final agreement.
1. What lotflows is
lotflows is a data service for US domestic clearance and overstock inventory. We structure the catalog data you give us, publish it to the audiences you choose, and let buyers start a conversation with you. We are not a marketplace operator, a broker or a party to any transaction between users.
2. Accounts and access
You sign in with a code sent to your email address, so control of that mailbox is control of the account — keep it secure and tell us if you lose it. Inside an organisation, roles decide who can publish, invite and change settings; an organisation must always keep at least one active owner.
3. What you may publish
You may only upload and publish inventory data you have the right to offer, and the description, quantity and price must be accurate at the time you publish. No counterfeit, stolen, recalled, or otherwise restricted goods, and nothing whose sale would be unlawful where you or the buyer are located.
4. Your data stays yours
You keep all rights in the files, images and catalog data you upload. You give us the licence we need to run the service: to store it, put it in order, make the smaller and larger copies of your images that a listing needs, and show it to the people you published it to. We do not sell your data.
5. Transactions happen between you and the other party
We never hold, transfer or split funds, and we take no commission on what you sell. Price, payment, shipping, inspection, returns and any dispute are entirely between the supplier and the buyer. Where the product records that a deal was closed, that is a note one of you entered — not a payment we processed or verified.
6. Subscriptions and billing
Paid plans are quoted per organisation or per seat and billed for the agreed term. Whatever you agree is locked to your subscription: a later price change does not rewrite it. Cancelling stops the next renewal and your access continues until the end of the current period; we do not refund a period that has already started. If you move to a smaller plan, nothing is deleted, but you may need to take listings down to fit the new limits — taking things down always works.
7. The emails we send you
A few emails are part of the service and cannot be switched off: your sign-in code, an invitation, a notice if the email address on your account is changed, and the answer to an application. They are the only way you would find out that something is happening on your account. Everything else follows the preferences in your settings.
8. Acceptable use
Do not scrape the catalog, run automated collection beyond the documented rate limits, share access credentials, try to reach data belonging to another organisation, or remove or alter the watermarks in images you obtained through the service. We may rate-limit, suspend or close an account that does any of this, and we will tell you why.
9. Availability and liability
We work hard to keep the service up but we do not promise it will be uninterrupted or error-free, and we do not guarantee that any lot will sell or that any counterparty will perform. To the extent the law allows, our total liability to you is limited to what you paid us in the twelve months before the claim, and we are not liable for lost profits or lost business.
10. Changes, termination and governing law
We may change these terms; material changes are announced by email and take effect for the next billing period. You can stop using the service at any time, and we may end an account that breaches these terms. Governing law and the place where disputes are settled: «TBD».
11. Contact
Questions about these terms go to the address in the footer, and a person answers.